Meridian Wine Distribution, a trusted leader in the liquor industry, is seeking a highly motivated Customer Service Agent to join their dynamic team. This position is based in Brackenfell, Cape Town and is for a well-known wine company renowned for delivering premium products and exceptional service.

Responsibilities Include:

• Daily Order Check
• Ensure telephones are manned effectively and calls are answered with correct telephone etiquette.  
• Attend to all customer queries relating to orders 
• Constantly monitor open sales orders and action as required
• Convert sales quote to sales orders as required
• Initiate query with finance for on hold accounts that have placed orders. 

Requirements and Experience: 

• Grade 12 Essential
• Minimum 1 Year Call Centre Experience
• PC Proficient (MS office suite: word, excel, presentation / Google office suit and email)
• Communication skills – written & verbal
• Customer relationship skills
• Problem solving abilities

Please consider your application unsuccessful if you have not heard from us within 2 weeks.